At Olkiresa Store, we are committed to ensuring that your orders are delivered to you in a timely and efficient manner. Below are the details of our shipping policy:
Shipping Rates:
- Flat Rate Shipping Fee: $4.99 for all orders, applicable to both our Vietnam and United States addresses.
Processing Time:
- All orders are processed within 1-2 business days.
- Orders are not processed or shipped on weekends or holidays.
Shipping Time:
- Vietnam: 5-7 business days
- United States: 5-7 business days
Production and Shipping Locations:
We operate from two manufacturing locations to ensure faster delivery and better service to our customers:
- Vietnam Production Facility: 9 Tran Huy Lieu, Nang Tinh, Nam Dinh 07000, Vietnam
- United States Production Facility: 11281 Fern Cir, Armona, CA 93202, United States
Your order will be shipped from the location that best serves your region to reduce shipping times and costs.
International Shipping:
At this time, we only ship within Vietnam and the United States. We do not offer international shipping outside these locations.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor your order’s delivery status.
Shipping Delays:
Please note that delivery delays can occasionally occur due to unforeseen circumstances, including but not limited to weather conditions, holidays, or carrier-related issues. If there are significant delays in the shipment of your order, we will contact you directly.
Contact Us:
If you have any questions regarding shipping or need assistance with your order, please feel free to reach out:
- Email: [email protected]
Thank you for choosing Olkiresa Store!